FAQ – 7anin Skip to content

FAQ

Answers to most common questions about products, orders, shipments, and payments.
General 7anin & Product FAQs:
What is 7anin? Plus

7anin is a brand that celebrates the nostalgia and memories of childhood in North Africa (Morocco, Tunisia, Algeria). Our t-shirts feature illustrations that capture moments, proverbs, and games from our shared heritage

Where are your t-shirts made? Plus

We work with an on-demand order fulfillment company with facilities worldwide. Your order will be printed and shipped from the facility closest to you when possible

How do I choose the right size? Plus

Size charts are available in the product description of each t-shirt. Please refer to them carefully before placing your order, as we currently do not offer exchanges

Are the illustrations on the t-shirts original? Plus

Yes, all of our illustrations are original designs created to evoke the specific memories and feelings of North African childhood.

Returns & Exchanges FAQs:
What is your return policy? Plus

We do not offer returns or exchanges at this time. However, if your order is damaged or incorrect, please contact us at contact@7anin.fr with photos, and we will resolve the issue.

Can I exchange my t-shirt for a different size or color? Plus

Unfortunately, we do not offer exchanges. Please check the size charts carefully before ordering.

Ordering & Shipping FAQs:
How long will it take to receive my order? Plus

It usually takes 3-7 days to fulfill an order, after which it's shipped out. Shipping time depends on your location. You can find estimated shipping times in our Shipping Policy.

Where do you ship? Plus

We ship worldwide! Please note that international orders may be subject to customs fees or taxes, which are not in our control.

How can I track my order? Plus

Once your order has shipped, you will receive a shipping confirmation email with a tracking number

My order hasn't arrived. What should I do? Plus

Please check your shipping confirmation email for any errors in the delivery address. You can also check with your local post office or neighbors. If you are still unable to locate your package, please contact us at contact@7anin.fr